The Complete Business Process Handbook

The Complete Business Process Handbook

This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM.

Author: Mark von Rosing

Publisher: Morgan Kaufmann

ISBN: 9780128004722

Category: Business & Economics

Page: 776

View: 143

The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge
Categories: Business & Economics

The Complete Business Process Handbook

The Complete Business Process Handbook

This book offers the insight around extended business process design and management, covering ground-breaking new research on BPM best practices, LEADing practices, and outperformers vs. underperformers.

Author: Mark von Rosing

Publisher: Morgan Kaufmann

ISBN: 9780128028957

Category: Computers

Page: 576

View: 715

The Complete Business Process Handbook: Extended Business Process Management is ideal for visionaries, subject matter experts, researchers, and academics who focus on the analysis, design, and modelling of tomorrow ́s enterprise. This book offers the insight around extended business process design and management, covering ground-breaking new research on BPM best practices, LEADing practices, and outperformers vs. underperformers. The book aims to increase understanding of and help avoid common pitfalls that lead to failed BPM projects, and ultimately, poor BPM adoption by including the latest research in business modelling related to BPM aspects. Authors and editors Mark von Rosing and Henrik von Scheel, along with several noted and influential contributors, provide a link between the business model and process model by helping the reader to discover how to link the strategy, critical success factors, and performance drivers to ones processes. With an in-depth look at extended BPM ontology, the audience will encounter enhanced process modelling capabilities to enable an entirely new way of working with processes, along with how to combine Enterprise Architecture & BPM. Teaches users about business process management (BPM) and how to get started Provides extensive information on BPM processes and frameworks, methods, and approaches to implement BPM Gives real-world best practices and leading practice examples of award-winning industry leaders and innovators Presents common pitfalls that can lead to failed BPM projects, and ultimately, poor BPM adoption
Categories: Computers

The Complete Business Process Handbook

The Complete Business Process Handbook

This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM.

Author: Mark Von Rosing

Publisher:

ISBN: OCLC:1103548626

Category: Business planning

Page: 776

View: 101

The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value and Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge.
Categories: Business planning

Business Modeling and Software Design

Business Modeling and Software Design

The complete Business Process Handbook – Body of Knowledge from Process Modeling to BPM, Amsterdam, Boston, vol. 1, pp. 217– 240 (2015) Franz, P., Kirchmer, M.: Value-driven business Process Management – The Value-Switch for Lasting ...

Author: Boris Shishkov

Publisher: Springer

ISBN: 9783319405124

Category: Computers

Page: 191

View: 158

This book contains revised and extended versions of selected papers from the Fifth International Symposium on Business Modeling and Software Design, BMSD 2015, held in Milan, Italy, in July 2015. The symposium was organized and sponsored by the Interdisciplinary Institute for Collaboration and Research on Enterprise Systems and Technology (IICREST), being co-organized by Politecnico di Milano and technically co-sponsored by BPM-D. Cooperating organizations were Aristotle University of Thessaloniki (AUTH), the U Twente Center for Telematics and Information Technology (CTIT), the BAS Institute of Mathematics and Informatics (IMI), the Dutch Research School for Information and Knowledge Systems (SIKS), and AMAKOTA Ltd. BMSD 2015 received 57 paper submissions from which 36 papers were selected for publication in the BMSD'15 proceedings. 14 of those papers were selected as full papers. Additional post-symposium reviewing was carried out reflecting both the qualities of the papers and the way they were presented. 10 best papers were selected for the Springer edition (mainly from the BMSD'15 full papers). The 10 papers published in this book were carefully revised and extended (following the reviewers' comments) from the papers presented. The selection considers a large number of BMSD-relevant research topics: from business-processes-related topics, such as process mining and discovery, (dynamic) business process management (and process-aware information systems), and business process models and ontologies (including reflections into the Business Model Canvas); through software-engineering-related topics, such as domain-specific languages and software quality (and technical debt); and semantics-related topics, such as semantic technologies and knowledge management (and knowledge identification); to topics touching upon cloud computing and IT-enabled capabilities for enterprises.
Categories: Computers

High Performance Through Business Process Management

High Performance Through Business Process Management

In: Rosing, M.v., Scheer, A.-W., Scheel, H.v.: The complete Business Process Handbook—Body of Knowledge from Process Modeling to BPM, vol. 1, p. 343–348. Amsterdam, Boston, e.a. (2015b) Kirchmer, ...

Author: Mathias Kirchmer

Publisher: Springer

ISBN: 9783319512594

Category: Business & Economics

Page: 221

View: 833

This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment. Static business models do not keep pace with the dynamic changes in our digital world. Organizations need a management approach that fits this environment and capitalizes on its opportunities while minimizing the related risks. They need to execute their business strategy fast and reliably. In effect, they have to know how and when to modify or enhance their business processes, which processes are the best candidates for intervention, and how to move rapidly from strategy to execution. This means organizations need to establish business process management as a real management discipline. The importance of process innovation, digital technology and people aspects, process governance, internationalization, emerging processes and the unique situation in mid-market organizations are some of the key topics discussed in this book. It ends with a comprehensive case study and a discussion about what process engineers can learn from jazz musicians.
Categories: Business & Economics

Business Process Change

Business Process Change

A Business Process Management Guide for Managers and Process Professionals Paul Harmon ... The Complete Business Process Handbook Body of Knowledge from Process Modeling to BPM Vol 1 December 2014, 9780127999593 Long, Process Modeling ...

Author: Paul Harmon

Publisher: Morgan Kaufmann

ISBN: 9780128158487

Category: Business & Economics

Page: 534

View: 797

Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. Covers Business Process Management Systems and the integration of process redesign and Six Sigma Explores how different process elements fit together, including the human aspects of process redesign Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs Offers invaluable, detailed case studies demonstrating how these key methods are implemented
Categories: Business & Economics

Business Process Management Current Applications and the Challenges of Adoption

Business Process Management  Current Applications and the Challenges of Adoption

Transportafion Research Part D: Transport and Environment, 22, 28-33. http://dx.doi.org/10.1016/j.trd.2013.02.011 Swenson, K. D., & Mark von Rosing. (2015). The Complete Business Process Handbook. Waltham, USA: Morgan Kaufmann.

Author: Renata Gabryelczyk

Publisher: Cognitione Foundation for Dissemination of Knowledge and Science

ISBN: 9788395449680

Category: Business & Economics

Page: 195

View: 265

Business Process Management (BPM) has been evolving for over 25 years in information systems research, management science, and organizational practice (Vom Brocke & Mendling, 2018). The earliest characteristics of BPM concentrated around process analysis, improvement and control, in a less strict manner that required reengineering (Elzinga, Horak, Lee, & Bruner, 1995). More mature approaches, observed since the year 2000, have been promoting the so-called process thinking, i.e. managing an organization from a process-based point of view. These approaches emphasize that process and team work oriented organizational structures should be aligned with other management systems. Process management should be holistic by its nature so as to cover an entire organization. Although BPM researchers stressed the need for system thinking at that time, published literature distinguished two perspectives of looking at BPM: the organizational perspective and the technological perspective of BPM. From the organizational perspective, authors focused on a number of key factors, i.e., process governance, a process-based organizational structure concept, customer orientation of internal and external processes, managing an organization based on process outputs, building process relations, and improving process maturity throughout the customer value chain, as well as through strategically aligning process initiatives to organizational objectives. From the technological perspective, the key factors of interest to authors, referred to as BPMS (Business Process Management System), include IT methods, techniques and tools that support the designing, implementation, modeling and simulation of business processes and are considered to be an extension of classical workflow systems or an environment for designing management support IT systems, e.g. ERP class systems. An integrated and interdisciplinary approach was proposed in the framework of six core BPM elements required for the holistic and sustainable use of process management (Rosemann & Vom Brocke, 2010). These include strategic alignment, governance, methods, information technology, people and culture. In this sense, technology is only one of six closely interrelated elements. Currently, there are two distinct directions in the evolution of BPM: traditional BPM and digital BPM. The former encompasses methods, techniques and systems that traditionally lead to increased organizational efficiency and to improved process effectiveness and flexibility. Although studies on BPM have been continuously evolving, some research gaps still remain open. The traditional understanding of process management seems particularly vital to organizations in developing economies, which sometimes follow practices and models that were designed and tested in highly developed countries, but should also be committed to drawing on their own experience and understanding of their local business environment (Gabryelczyk & Roztocki, 2018). Research on BPM in this traditional focus is still needed to better document, implement and improve idiosyncratic business processes in the context of an organization, environment, culture, and country. This is also confirmed by research conducted under the JEMI Special Issue on Business Process Management. Besides the traditionally shaped approach to BPM, organizations increasingly treat BPM as a driver of organizational innovation and as an essential part of the digital transformation (Vom Brocke & Schmiedel, 2015). New digital technologies such as social media, digital platforms, big data and advanced data analytics, blockchains, robotics, etc., enable development and growth in a constantly changing environment. To take advantage of these opportunities in the digital world, organizations require new BPM competences and capabilities. However, digital disruption creates quite a challenge for the BPM research community. How can BPM capabilities be developed in order to achieve adaptability, growth, flexibility, and agility? How can BPM foster innovations within and throughout organizations? These are just some of the issues for future BPM-related research. Threads associated with employing BPM for digital transformation have been included in a proposed Special Issue on BPM. This Special Issue on BPM consists of six articles including contributions from invited authors from three transition economies: Croatia, Slovakia, and Poland. All of the papers focus on applications of the process approach to management or directly to the adoption of Business Process Management. The majority of articles relate to the traditional BPM thread, although the indicated BPM alliances with other concepts such as Knowledge Management, Change Management, and Project Management are worthy of note. Only one article addresses the topic of BPM in the context of digital transformation. The nature and structure of these articles may be indicative of the current motivational factors and process maturity levels of organizations adopting ordinary and/or advanced BPM practices. When analyzing the content of individual articles, we pay attention to the factors underlying BPM adoption. We understand the primary motivation to be the expected benefits from BPM. Therefore, we can assume this Special Issue to be a contribution to BPM development in the form of the indicating motivation and triggers for BPM adoption. The first paper, by Jerzy Auksztol and Magdalena Chomuszko, proposes a process-based approach to construct a Data Control Framework for Standard Audit File for Tax (SAF-T). The process approach is used to redesign the internal financial control processes and procedures of an organization to meet the new requirements of a fiscal audit. The process approach, combined with risk management and quality management, is, therefore, a tool supporting entrepreneurs adapting to new regulations imposed on them by their external environment, particularly those of tax authorities. Therefore, in this case, the main motivation for adopting elements of BPM was the impact of external environment factors. The paper by Ana-Marija Stjepić, Lucija Ivančić, and Dalia Suša Vugec focuses on the link between Business Process Management and digital transformation. The authors have developed a theoretical framework for the emerging role of BPM in digitalization and as a guide for researchers and practitioners conducting digital transformation initiatives in organizations. The results obtained in the article prove that the set goals and expected benefits of digital transformation can be achieved by a rethink and improvement of the processes, with a particular focus on end-to-end customer processes through supply chain management. Based on this article, we can conclude that one of the main motivational factors for BPM adoption is a desire to obtain the benefits of digital transformation. The article written by Miroslava Nyulásziová and Dana Paľová takes up the issues of using and linking the process approach and BPM lifecycle with the designing of decision support systems. The authors of this paper have developed an innovative system for decision support by implementing modeling, analysis, and improvement methods to the transportation process in the studied organization. The forwarding company’s case study presented in the paper also shows how BPM adoption began with a single main process that has been streamlined and automated. Therefore, the motivations for BPM adoption were not only operational, relating to the optimization of the cost of the process, but also managerial, oriented on improving the decision-making process. The use of information technology allowed the full exploitation of the potential for process improvements. The next paper by Olga Sobolewska is about incorporating the issues of BPM into the contemporary challenges of network organizations. The author claims that the organization’s orientation towards both business processes and knowledge management is a strong success factor for network cooperation. The author argues that modern organizations should focus on managing knowledge-oriented processes to become attractive to cooperation partners for network organizations. In this article, BPM adoption is of a strategic nature for the purposes of undertaking new forms of cooperation. The paper by Hubert Bogumił has an interdisciplinary character and, in a unique way, shows the connections between the concepts of process management, organizational change management, and IT project management. The author undertook the challenge of examining how problems for organizations managing IT projects facilitate in different ways the use of distinctive approaches to improve business processes. The author emphasizes that the main difficulty is the fact that modern organizations most often use a hybrid approach, with elements of both traditional project management and agile. The need to create a work environment that takes into account the risk of unexpected system and business regression, as well as a diagnosis of the causes and methods of its mitigation, is the initial research result in this paper. This article contributes to the development of BPM governance and integration of IT governance. The motivational factors for BPM are multi-faceted, as is the scope of the article. However, their managerial and cultural character (related to methods of communication and rules of cooperation in teams) should be emphasized. The article by Agnieszka Bitkowska concerns the integration of the concept of Knowledge Management and BPM. The author restates in her article that the identification, acquisition, presentation and documentation of knowledge are not independent tasks, but are implemented within business processes. In this paper, the correlations between BPM and Knowledge Management have been examined and the benefits and practical implications resulting from the integrated implementation of both concepts are emphasized. In the case of this article, BPM adoption can be a success factor for the implementation of Knowledge Management and the achievement of associated benefits. Studying Business Process Management from the different angles presented in this Special Issue should enrich our understanding of current BPM practices and better realize future challenges, especially those related to BPM development in the context of digital transformation and the integration of BPM with other management-related concepts. In addition, the contribution made by the authors of this Special Issue allowed us to see various motivations and triggers for BPM adoption, from operational, to managerial, strategic, cultural and technological ones, and those driven by the external environment. We would like to thank the authors for their contribution to this Special Issue. We would also like to thank all the reviewers for their valuable comments, which helped the authors improve their articles significantly. We are firmly convinced that the BPM research results presented in this Special Issue will help strengthen the existing body of BPM knowledge. We recommend reading the related issue of the JEMI journal to the wider community of BPM researchers, practitioners, and enthusiasts. Guest Editors Renata Gabryelczyk , Tomislav Hernaus Acknowledgments The editorial work on this Special Issue was supported by the Polish National Science Centre, Poland, Grant No. 2017/27/B/HS4/01734. References Elzinga, D. J., Horak, T., Lee, C.-Y., & Bruner, C. (1995). Business process management: Survey and methodology. IEEE Transactions on Engineering Management, 42(2), 119-128. http://dx.doi.org/10.1109/17.387274 Gabryelczyk, R., & Roztocki, N. (2018). Business process management success framework for transition economies. Information Systems Management, 35(3), 234-253. http://dx.doi.org/10.1080/10580530.2018.1477299http://dx.doi.org/10.1080/10580530.2018.1477299 Rosemann, M., & Vom Brocke, J. (2010). The six core elements of business process management. In Handbook on Business Process Management 1. Cham: Springer. Vom Brocke, J., & Mendling, J. (Eds.). (2018). Business Process Management Cases. Digital Innovation and Business Transformation in Practice. Berlin: Springer. Vom Brocke, J., & Schmiedel, T. (Eds.). (2015). BPM-Driving Innovation in a Digital World. Cham: Springer.
Categories: Business & Economics

Handbook on Business Process Management 1

Handbook on Business Process Management 1

This Handbook presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years." Jim Champy

Author: Jan vom Brocke

Publisher: Springer Science & Business Media

ISBN: 9783642004162

Category: Business & Economics

Page: 616

View: 865

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.
Categories: Business & Economics

The Complete Business Process Handbook

The Complete Business Process Handbook

This book offers pragmatic instructions and a structured approach to using repeatable sequences of best practices required to achieve the best results.

Author: Mark von Rosing

Publisher: Morgan Kaufmann

ISBN: 0128030682

Category:

Page: 464

View: 871

The Complete Business Process Handbook: Leading Practices of the Outperformers, Volume 3, is the first of its kind to unveil how those who are ready can re-use and replicate award winning real-life examples from many of the Fortune 500 and public sector organizations that apply BPM to stand out. Learn how the leaders outthink, outcompete, and outperform the market. Volume 3 is a practical guide for executives, practitioners, and students alike, with plenty of hands-on descriptions. This book offers pragmatic instructions and a structured approach to using repeatable sequences of best practices required to achieve the best results. Written by authorities and industry leaders that shape the way we think and work with business processes today. Discover well-defined patterns of success and how to innovate, improve competitive advantage, drive digital transformation, and rethink your processes. Contains real-life examples and award winning cases from innovators, pioneers, and industry outperformers who show how early adopters of BPM practices improved their business. Shows how leaders apply BPM to deliver sustainable growth and digital transformation, adapt Industry 4.0, and meet customer demands Explores patterns of successful BPM implementations that deliver a profound impact Features well-defined BPM practices that take advantage of disruptive forces to outthink, outcompete, and outperform Offers a structured way to thinking and modeling, as well as implementing BPM to improve competitive advantage Demonstrates how to achieve real outcomes with an aligned and integrated operating model, and how to beat the odds and lead a successful transformation Teaches how to build a successful change platform and how to get strategy execution right: from business model to process management. Discusses how to apply risk oriented process modeling
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