Systems Thinking in the Public Sector

Systems Thinking in the Public Sector

Illustrates how "bureaucracy and red tape" have driven public services in the wrong direction.

Author: John Seddon

Publisher: Triarchy Press Limited

ISBN: 9780955008184

Category: Business & Economics

Page: 216

View: 861

Illustrates how "bureaucracy and red tape" have driven public services in the wrong direction.
Categories: Business & Economics

Systems Thinking in the Public Sector

Systems Thinking in the Public Sector

Public-sector managers talk about pilots being 'destined to succeed', meaning that there is a political requirement ... It is the system – the way work is designed and managed – that governs performance Only by changing thinking can we ...

Author: John Seddon

Publisher: Triarchy Press

ISBN: 9781908009005

Category: Political Science

Page: 224

View: 250

John Seddon's book correctly identifies why the present regime of measurements and targets is failing our citizens and customers. More importantly, it gives the reader a proven method by which to bring about real improvement in service performance and cost.
Categories: Political Science

Systems Approaches to Public Sector Challenges Working with Change

Systems Approaches to Public Sector Challenges Working with Change

Systems thinking and design thinking: different but complementary approaches There is currently a surge of interest in design thinking in the public sector, especially in relation to co-designing public services with citizens through ...

Author: OECD

Publisher: OECD Publishing

ISBN: 9789264279865

Category:

Page: 152

View: 728

This report, produced by the OECD Observatory of Public Sector Innovation, explores how systems approaches can be used in the public sector to solve complex or “wicked” problems.
Categories:

Systems Thinking for Geoengineering Policy

Systems Thinking for Geoengineering Policy

Firstly by means of a review of three documents that examine the use of systems thinking in the public sector. These documents are all from academic sources but are not peer reviewed for publication. The first is a paper published in ...

Author: Robert Chris

Publisher: Routledge

ISBN: 9781317554882

Category: Business & Economics

Page: 212

View: 843

Even by the scientists most closely associated with it, geoengineering – the deliberate intervention in the climate at global scale to mitigate the effects of climate change – is perceived to be risky. For all its potential benefits, there are robust differences of opinion over the wisdom of such an intervention. Systems Thinking for Geoengineering Policy is the first book to theorise geoengineering in terms of complex adaptive systems theory and to argue for the theoretical imperative of adaptive management as the default methodology for an effective low risk means of confronting the inescapable uncertainty and surprise that characterise potential climate futures. The book illustrates how a shift from the conventional Enlightenment paradigm of linear reductionist thinking, in favour of systems thinking, would promote policies that are robust against the widest range of plausible futures rather than optimal only for the most likely, and also unlock the policy paralysis caused by making long term predictions of policy outcomes a prior condition for policy formulation. It also offers some systems driven reflections on a global governance network for geoengineering. This book is a valuable resource for all those with an interest in climate change policy, geoengineering, and CAS theory, including academics, under- and postgraduate students and policymakers.
Categories: Business & Economics

Systems Thinking From Heresy to Practice

Systems Thinking  From Heresy to Practice

Public and Private Sector Studies A. Zokaei, J. Seddon, B. O'Donovan. NHC (2006) A Systematic Approach to Service Improvement-An Update: Evaluation the Sustainability of Systems Thinking in Housing, Northern Housing Consortium OPDM ...

Author: A. Zokaei

Publisher: Springer

ISBN: 9780230299221

Category: Business & Economics

Page: 282

View: 498

Systems Thinking is a topic which is at the forefront of how we think about management in the Public Sector and Service Industries. This collection from leading thinkers in the field takes a case study approach to a variety of issues which encompass topics such as Banking, Electrical Distribution, Manufacturing and Adult Social Care.
Categories: Business & Economics

New Approaches to Economic Challenges Systemic Thinking for Policy Making The Potential of Systems Analysis for Addressing Global Policy Challenges in the 21st Century

New Approaches to Economic Challenges Systemic Thinking for Policy Making The Potential of Systems Analysis for Addressing Global Policy Challenges in the 21st Century

Systems thinking becomes a source of innovation in the public sector when there is actually room to change the structures and functioning of government in line with systemic needs. Otherwise, the public sector can only ignore the ...

Author: OECD

Publisher: OECD Publishing

ISBN: 9789264494565

Category:

Page: 155

View: 619

In Systemic Thinking for Policy Making world experts from the OECD and International Institute for Applied Systems Analysis (IIASA) pool their expertise and experience to propose new approaches to analysing the interconnected trends and issues shaping today’s and tomorrow’s world.
Categories:

Critical Systems Thinking and the Management of Complexity

Critical Systems Thinking and the Management of Complexity

In Systems Thinking in the Public Sector (2008), Seddon broadens his analysis to unmask the control freakery he sees as dominating government attempts to reform the public sector. The reform regime is said to be “preoccupied with ...

Author: Michael C. Jackson

Publisher: John Wiley & Sons

ISBN: 9781119118398

Category: Business & Economics

Page: 728

View: 521

The world has become increasingly networked and unpredictable. Decision makers at all levels are required to manage the consequences of complexity every day. They must deal with problems that arise unexpectedly, generate uncertainty, are characterised by interconnectivity, and spread across traditional boundaries. Simple solutions to complex problems are usually inadequate and risk exacerbating the original issues. Leaders of international bodies such as the UN, OECD, UNESCO and WHO — and of major business, public sector, charitable, and professional organizations — have all declared that systems thinking is an essential leadership skill for managing the complexity of the economic, social and environmental issues that confront decision makers. Systems thinking must be implemented more generally, and on a wider scale, to address these issues. An evaluation of different systems methodologies suggests that they concentrate on different aspects of complexity. To be in the best position to deal with complexity, decision makers must understand the strengths and weaknesses of the various approaches and learn how to employ them in combination. This is called critical systems thinking. Making use of over 25 case studies, the book offers an account of the development of systems thinking and of major efforts to apply the approach in real-world interventions. Further, it encourages the widespread use of critical systems practice as a means of ensuring responsible leadership in a complex world. Comments on a previous version of the book: Russ Ackoff: ‘the book is the best overview of the field I have seen’ JP van Gigch: ‘Jackson does a masterful job. The book is lucid ...well written and eminently readable’ Professional Manager (Journal of the Chartered Management Institute): ‘Provides an excellent guide and introduction to systems thinking for students of management’
Categories: Business & Economics

The Systems Thinking Approach to Strategic Planning and Management

The Systems Thinking Approach to Strategic Planning and Management

More and more frequently, government leaders are pursuing such concepts as privatization and competition as their ... The following subsections discuss the most visible strategic issues the public sector must, in my opinion, resolve.

Author: Stephen Haines

Publisher: CRC Press

ISBN: 9781420025699

Category: Business & Economics

Page: 392

View: 698

Easy-to-follow and understand, The Systems Thinking Approach to Strategic Planning and Management presents the first practical application of "systems thinking", a concept first introduced by Peter Senge in the Fifth Discipline as a new, better and elegantly simple A-B-C approach to strategic management, planning, and change. It provides a unique S
Categories: Business & Economics

OECD Public Governance Reviews Skills for a High Performing Civil Service

OECD Public Governance Reviews Skills for a High Performing Civil Service

Systems thinking in the public sector Systems thinking is an emerging approach in both innovative service delivery and public sector reform. The OECD has analysed the methodology in a recent report: “Working with change: Systems ...

Author: OECD

Publisher: OECD Publishing

ISBN: 9789264280724

Category:

Page: 136

View: 253

This report looks at the capacity and capabilities of civil servants of OECD countries and suggests approaches for addressing skills gaps through recruitment, development and workforce management
Categories:

Systems Thinking for Curious Managers

Systems Thinking for Curious Managers

... including the history and application of systems thinking) Other books on Systems Thinking and organisations: Delivering Public Services that Work Vol I (Systems Thinking in the Public Sector: Case Studies) ~ Peter Middleton (ed), ...

Author: Russell L Ackoff

Publisher: Triarchy Press

ISBN: 9781908009098

Category: Business & Economics

Page: 96

View: 111

Russell Ackoff's guide to systems thinking
Categories: Business & Economics